KlearNowAI experienced a critical incident on September 11, 2024 affecting (CBSA) CANADA Connection, lasting 20h 21m. The incident has been resolved; the full update timeline is below.
Affected components
(CBSA) CANADA Connection
Update timeline
- identified Sep 11, 2024, 07:20 PM UTC
We have identified the cause of the issue and closely working with CBSA Team.Thank you for your patience while we work to resolve this.
- identified Sep 11, 2024, 09:40 PM UTC
We do not have any new information to share about the issue for previously posted messages, but we're focused on getting things back to normal as quickly as we can. Thank you for your patience.
- resolved Sep 12, 2024, 03:41 PM UTC
As of Septemeber 12, 2024 12 PM UTC , We have completed restoring the communication with CBSA and received the confirmation for same. Thank you for your patience.