KlearNowAI incident

CBSA Connection Outage

Major Resolved View vendor source →

KlearNowAI experienced a major incident on June 9, 2025 affecting Customs Engine and Customs360 and 1 more component, lasting 8d. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2025, 04:58 PM UTC
Resolved
Jun 17, 2025, 05:53 PM UTC
Duration
8d
Detected by Pingoru
Jun 09, 2025, 04:58 PM UTC

Affected components

Customs EngineCustoms360Customs360 Broker Platform

Update timeline

  1. investigating Jun 09, 2025, 04:58 PM UTC

    CBSA is currently down and will inform us when issue has been resolved.

  2. resolved Jun 17, 2025, 05:53 PM UTC

    This incident has been resolved.