KlearNowAI experienced a major incident on July 24, 2025 affecting Customs Engine and (CBSA) CANADA Connection and 1 more component, lasting 4d. The incident has been resolved; the full update timeline is below.
Affected components
Customs Engine(CBSA) CANADA ConnectionCustoms360Drayage360Customs360 Broker Platform
Update timeline
- investigating Jul 24, 2025, 04:07 PM UTC
CBSA is down for all providers. We are currently investigating the issue.
- resolved Jul 28, 2025, 04:58 PM UTC
This incident has been resolved.