Klaviyo experienced a notice incident on May 30, 2025 affecting Klaviyo.com, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Klaviyo.com
Update timeline
- investigating May 30, 2025, 08:36 PM UTC
Beginning at 4:21 pm (US Eastern), users began experiencing issues accessing klaviyo.com. API routes are unaffected. We are currently investigating this issue.
- identified May 30, 2025, 08:44 PM UTC
As of 4:39pm (US Eastern), we have identified a fix. Users are able to access klaviyo.com and login successfully.
- monitoring May 30, 2025, 08:49 PM UTC
As of 4:48pm (US Eastern), all pages across klaviyo.com are available and users should no longer be experiencing issues.
- resolved May 30, 2025, 08:58 PM UTC
Full access to klaviyo.com has been restored. This incident has been resolved.