Klaviyo incident

Help Center and Klaviyo.com slowness in APAC

Minor Resolved View vendor source →

Klaviyo experienced a minor incident on June 13, 2025 affecting Klaviyo.com and Klaviyo Help Center, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2025, 01:20 AM UTC
Resolved
Jun 13, 2025, 01:59 AM UTC
Duration
38m
Detected by Pingoru
Jun 13, 2025, 01:20 AM UTC

Affected components

Klaviyo.comKlaviyo Help Center

Update timeline

  1. investigating Jun 13, 2025, 01:20 AM UTC

    We're experiencing performance issues with the Klaviyo Help Center and Klaviyo.com in the APAC region, due to a third party provider. Our team is currently investigating, and we appreciate your patience.

  2. resolved Jun 13, 2025, 01:59 AM UTC

    The Klaviyo Help Center and Klaviyo.com are now fully functional in the APAC region. Our third party provider identified and resolved the issue. We apologize for any disruption this may have caused.