Kinde Outage History

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Kinde had 23 outages in the last 2 years totaling 154h 0m of downtime — averaging 0.9 incidents per month.

There were 23 Kinde outages since June 4, 2025 totaling 154h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.kinde.com

Minor September 23, 2026

504 gateway errors for some domains

Detected by Pingoru
Sep 23, 2026, 05:53 PM UTC
Resolved
Sep 23, 2026, 07:05 PM UTC
Duration
1h 12m
Affected: US region (Authentication)CA region (Authentication)Global (Admin area)EU region (Authentication)AU region (Authentication)UK region (Authentication)Support (Discord community)
Timeline · 3 updates
  1. investigating Sep 23, 2026, 05:53 PM UTC

    We are currently investigating this incident.

  2. monitoring Sep 23, 2026, 06:20 PM UTC

    All services are returning to normal, we are monitoring.

  3. resolved Sep 23, 2026, 07:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 25, 2026

UK data region

Detected by Pingoru
Aug 25, 2026, 09:32 AM UTC
Resolved
Aug 25, 2026, 09:46 AM UTC
Duration
14m
Timeline · 3 updates
  1. identified Aug 25, 2026, 09:32 AM UTC

    We are continuing to work on a fix for this incident..

  2. resolved Aug 25, 2026, 09:46 AM UTC

    This incident has been resolved..

  3. monitoring Aug 25, 2026, 02:57 PM UTC

    The outage was caused by our internal reverse proxy failing to scale cleanly, resulting in incoming traffic not routing though our infrastructure correctly. A manual redeployment rectified the issue and service was restored. We have identified the cause for the failed scale and are putting changes in place to prevent re-occurrence..

Read the full incident report →

Minor June 22, 2026

Timeouts in US region

Detected by Pingoru
Jun 22, 2026, 04:02 PM UTC
Resolved
Jun 22, 2026, 04:21 PM UTC
Duration
19m
Timeline · 2 updates
  1. investigating Jun 22, 2026, 04:02 PM UTC

    We are currently investigating this incident..

  2. resolved Jun 22, 2026, 04:21 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor June 16, 2026

[Third Party] x.com auth experiencing issue

Detected by Pingoru
Jun 16, 2026, 01:54 PM UTC
Resolved
Jun 16, 2026, 03:33 PM UTC
Duration
1h 38m
Affected: US region (Authentication)CA region (Authentication)EU region (Authentication)AU region (Authentication)UK region (Authentication)
Timeline · 2 updates
  1. identified Jun 16, 2026, 01:54 PM UTC

    [x.com](http://x.com) OAuth2 is currently experiencing issues resulting in a too many redirect errors. If you rely or use [x.com](http://x.com) login on your application, please reach to support and we will assist with your options.

  2. resolved Jun 16, 2026, 03:33 PM UTC

    [x.com](http://x.com) OAuth2 is now resolving and working.

Read the full incident report →

Minor June 12, 2026

Degraded performance

Detected by Pingoru
Jun 12, 2026, 06:15 AM UTC
Resolved
Jun 12, 2026, 06:45 AM UTC
Duration
30m
Timeline · 2 updates
  1. investigating Jun 12, 2026, 06:15 AM UTC

    We are currently investigating this incident..

  2. resolved Jun 12, 2026, 06:45 AM UTC

    This incident has been resolved and our identified the issue..

Read the full incident report →

Minor April 17, 2026

High latency for AU region

Detected by Pingoru
Apr 17, 2026, 03:27 AM UTC
Resolved
Apr 17, 2026, 06:14 AM UTC
Duration
2h 47m
Timeline · 7 updates
  1. investigating Apr 17, 2026, 03:27 AM UTC

    We are currently investigating this incident..

  2. monitoring Apr 17, 2026, 03:42 AM UTC

    We are currently monitoring the result. Latency is returning to normal..

  3. monitoring Apr 17, 2026, 03:58 AM UTC

    We are continuing to monitor. Latency is returning to normal levels, and the team is actively working to return to baseline..

  4. resolved Apr 17, 2026, 04:06 AM UTC

    This incident has been resolved. The team will continue to monitor..

  5. monitoring Apr 17, 2026, 05:28 AM UTC

    We experienced high latency in our caching layer, which caused problems for a majority of our customers in the AU region. We have applied mitigations and will be prioritizing more performance enhancements soon..

  6. monitoring Apr 17, 2026, 05:52 AM UTC

    Our team is working on a fix and is actively monitoring to ensure latency returns to baseline levels..

  7. resolved Apr 17, 2026, 06:14 AM UTC

    This incident has been resolved, and a solution has been rolled out. Latency has resolved to baseline levels..

Read the full incident report →

Minor April 16, 2026

500 errors on auth flow

Detected by Pingoru
Apr 16, 2026, 07:25 PM UTC
Resolved
Apr 16, 2026, 08:10 PM UTC
Duration
45m
Timeline · 3 updates
  1. resolved Apr 16, 2026, 07:25 PM UTC

    This incident has been resolved..

  2. identified Apr 16, 2026, 07:55 PM UTC

    We are continuing to work on a fix for this incident..

  3. resolved Apr 16, 2026, 08:10 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor April 11, 2026

Increased errors

Detected by Pingoru
Apr 11, 2026, 10:11 AM UTC
Resolved
Apr 11, 2026, 10:58 AM UTC
Duration
47m
Timeline · 2 updates
  1. monitoring Apr 11, 2026, 10:11 AM UTC

    We implemented a fix and are currently monitoring the result..

  2. resolved Apr 11, 2026, 10:58 AM UTC

    This incident has been resolved and the team is monitoring and will investigate the cause..

Read the full incident report →

Minor March 17, 2026

Intermittent 5xx timeouts for auth flows in AU region

Detected by Pingoru
Mar 17, 2026, 02:38 AM UTC
Resolved
Mar 17, 2026, 03:10 AM UTC
Duration
31m
Timeline · 3 updates
  1. investigating Mar 17, 2026, 02:38 AM UTC

    We are currently investigating this incident..

  2. monitoring Mar 17, 2026, 02:46 AM UTC

    We are currently monitoring..

  3. resolved Mar 17, 2026, 03:10 AM UTC

    This incident has been resolved. Please reach out to the team if you need any assistance..

Read the full incident report →

Minor February 3, 2026

Delay with webhooks in London region

Detected by Pingoru
Feb 03, 2026, 12:33 PM UTC
Resolved
Feb 03, 2026, 02:21 PM UTC
Duration
1h 48m
Timeline · 2 updates
  1. investigating Feb 03, 2026, 12:33 PM UTC

    We are currently investigating a delay with webhooks in the London region.

  2. resolved Feb 03, 2026, 02:21 PM UTC

    We have resolved the webhook delay..

Read the full incident report →

Minor January 7, 2026

One Time Password (OTP) Email errors

Detected by Pingoru
Jan 07, 2026, 01:58 PM UTC
Resolved
Jan 07, 2026, 02:14 PM UTC
Duration
15m
Timeline · 2 updates
  1. identified Jan 07, 2026, 01:58 PM UTC

    The issue has been identified and a fix is currently being deployed..

  2. resolved Jan 07, 2026, 02:14 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor December 8, 2025

SMS delivery problems to Vodafone Australia numbers

Detected by Pingoru
Dec 08, 2025, 07:27 AM UTC
Resolved
Dec 09, 2025, 04:21 AM UTC
Duration
20h 54m
Timeline · 3 updates
  1. identified Dec 08, 2025, 07:27 AM UTC

    We are working with out SMS provider to unblock these. At the moment, any messages from Kinde businesses based in the Sydney AU data region being sent to numbers with Vodafone Australia will not be delivered..

  2. monitoring Dec 09, 2025, 03:51 AM UTC

    An update has been applied to unblock delivery to Vodafone Australia. The team will continue monitoring until there's a sufficient volume of successful messages. .

  3. resolved Dec 09, 2025, 04:21 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor December 5, 2025

Connections from the UK to Kinde's AU region are timing out

Detected by Pingoru
Dec 05, 2025, 06:41 PM UTC
Resolved
Dec 09, 2025, 05:18 AM UTC
Duration
3d 10h
Timeline · 5 updates
  1. investigating Dec 05, 2025, 06:41 PM UTC

    We are currently investigating this incident. Connections from the UK to Kinde's AU region are timing out. Currently only the ISP "Sky" has been identified. This will impact users who are connecting from the UK and trying to accessing Kinde businesses that run in the AU data region. .

  2. identified Dec 05, 2025, 08:44 PM UTC

    Based on regional testing, it looks like users using Sky as their ISP in the UK are not able to connect to Kinde businesses in the AU data region. We're in contact with our cloud provider and continuing to troubleshoot this issue. .

  3. identified Dec 05, 2025, 11:07 PM UTC

    Our cloud provider has acknowledged the issue is affecting all of their customers and not just Kinde. And are continuing their investigation to provide a resolution..

  4. resolved Dec 09, 2025, 03:53 AM UTC

    This is a network routing issue between Sky’s infrastructure and AWS Sydney, and is also affecting other services hosted in this region. Sky customers have reported similar issues in Sky’s support forums. There is currently no ETA for resolution from Sky. We do have a workaround available, if you’re affected by this issue, please reach out to our support team. For now, we're going to mark this as closed and will update this status post as more information becomes available..

  5. resolved Dec 09, 2025, 05:18 AM UTC

    This is a network routing issue between Sky’s infrastructure and AWS Sydney, and is also affecting other services hosted in this region. Sky customers have reported similar issues in Sky’s support forums. There is currently no ETA for resolution from Sky. We do have a workaround available, if you’re affected by this issue, please reach out to our support team. We’ll update this status as more information becomes available..

Read the full incident report →

Minor November 20, 2025

Increase in SMS sending errors

Detected by Pingoru
Nov 20, 2025, 05:48 AM UTC
Resolved
Nov 20, 2025, 08:31 AM UTC
Duration
2h 43m
Timeline · 3 updates
  1. identified Nov 20, 2025, 05:48 AM UTC

    Impacting custom SMS providers, not the default Kinde SMS sending. We are continuing to work on a fix for this incident..

  2. monitoring Nov 20, 2025, 08:12 AM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Nov 20, 2025, 08:31 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor November 3, 2025

US custom domain timeouts

Detected by Pingoru
Nov 03, 2025, 01:22 AM UTC
Resolved
Nov 03, 2025, 02:16 AM UTC
Duration
53m
Timeline · 3 updates
  1. investigating Nov 03, 2025, 01:22 AM UTC

    We are currently investigating this incident. This is impacting Kinde businesses in the US region running on a custom domain..

  2. monitoring Nov 03, 2025, 01:24 AM UTC

    Custom domains are back online and we're currently monitoring.

  3. resolved Nov 03, 2025, 02:16 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor October 20, 2025

AU region API experiencing degraded performance

Detected by Pingoru
Oct 20, 2025, 05:41 AM UTC
Resolved
Oct 20, 2025, 06:18 AM UTC
Duration
37m
Timeline · 3 updates
  1. investigating Oct 20, 2025, 05:41 AM UTC

    We are currently investigating this incident..

  2. monitoring Oct 20, 2025, 06:01 AM UTC

    Error have decreased and our team are currently monitoring..

  3. resolved Oct 20, 2025, 06:18 AM UTC

    This incident has been resolved and team is investigation the cause..

Read the full incident report →

Minor October 16, 2025

Some customers experience high latency in EU region

Detected by Pingoru
Oct 16, 2025, 09:39 AM UTC
Resolved
Oct 16, 2025, 10:28 AM UTC
Duration
49m
Timeline · 3 updates
  1. investigating Oct 16, 2025, 09:39 AM UTC

    We are currently investigating this incident..

  2. monitoring Oct 16, 2025, 10:13 AM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Oct 16, 2025, 10:28 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor September 2, 2025

SMS delivery for Sydney region failing

Detected by Pingoru
Sep 02, 2025, 07:50 AM UTC
Resolved
Sep 02, 2025, 08:34 AM UTC
Duration
44m
Timeline · 3 updates
  1. investigating Sep 02, 2025, 07:50 AM UTC

    We are currently investigating this incident..

  2. monitoring Sep 02, 2025, 08:10 AM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Sep 02, 2025, 08:34 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor August 22, 2025

Access to Kinde admin errors

Detected by Pingoru
Aug 22, 2025, 07:03 AM UTC
Resolved
Aug 22, 2025, 07:20 AM UTC
Duration
17m
Timeline · 2 updates
  1. investigating Aug 22, 2025, 07:03 AM UTC

    We are currently investigating this incident..

  2. resolved Aug 22, 2025, 07:20 AM UTC

    Fix has been applied and Kinde admin errors are now resolved.

Read the full incident report →

Minor August 22, 2025

Performance issues with auth

Detected by Pingoru
Aug 22, 2025, 04:31 AM UTC
Resolved
Aug 22, 2025, 05:18 AM UTC
Duration
47m
Timeline · 3 updates
  1. investigating Aug 22, 2025, 04:31 AM UTC

    We are currently investigating this incident..

  2. monitoring Aug 22, 2025, 04:39 AM UTC

    We implemented a fix and are currently monitoring..

  3. resolved Aug 22, 2025, 05:18 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor June 4, 2025

SMS 2FA delivery

Detected by Pingoru
Jun 04, 2025, 10:29 AM UTC
Resolved
Jun 04, 2025, 03:59 PM UTC
Duration
5h 30m
Timeline · 4 updates
  1. identified Jun 04, 2025, 10:29 AM UTC

    SMS for 2FA are currently not delivering, we have identified an issue with our provider and are working to resolve this..

  2. identified Jun 04, 2025, 01:31 PM UTC

    We're currently working with our upstream SMS provider to resolve the delivery problems.

  3. monitoring Jun 04, 2025, 03:44 PM UTC

    We have resolved the issue with our provider and are currently monitoring the result..

  4. resolved Jun 04, 2025, 03:59 PM UTC

    This incident has been resolved..

Read the full incident report →