Kinde incident

High latency for AU region

Minor Resolved View vendor source →

Kinde experienced a minor incident on April 17, 2026, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 03:27 AM UTC
Resolved
Apr 17, 2026, 06:14 AM UTC
Duration
2h 47m
Detected by Pingoru
Apr 17, 2026, 03:27 AM UTC

Update timeline

  1. investigating Apr 17, 2026, 03:27 AM UTC

    We are currently investigating this incident..

  2. monitoring Apr 17, 2026, 03:42 AM UTC

    We are currently monitoring the result. Latency is returning to normal..

  3. monitoring Apr 17, 2026, 03:58 AM UTC

    We are continuing to monitor. Latency is returning to normal levels, and the team is actively working to return to baseline..

  4. resolved Apr 17, 2026, 04:06 AM UTC

    This incident has been resolved. The team will continue to monitor..

  5. monitoring Apr 17, 2026, 05:28 AM UTC

    We experienced high latency in our caching layer, which caused problems for a majority of our customers in the AU region. We have applied mitigations and will be prioritizing more performance enhancements soon..

  6. monitoring Apr 17, 2026, 05:52 AM UTC

    Our team is working on a fix and is actively monitoring to ensure latency returns to baseline levels..

  7. resolved Apr 17, 2026, 06:14 AM UTC

    This incident has been resolved, and a solution has been rolled out. Latency has resolved to baseline levels..