Kickstarter Outage History

Kickstarter degraded View live status →

Kickstarter had 18 outages in the last 2 years totaling 37h 30m of downtime — averaging 0.7 incidents per month.

There were 18 Kickstarter outages since July 24, 2025 totaling 37h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.kickstarter.com

Major June 4, 2026

Elevated Error Rate

Detected by Pingoru
Jun 04, 2026, 12:04 PM UTC
Resolved
Jun 04, 2026, 12:29 PM UTC
Duration
24m
Affected: Kickstarter.comPayments
Timeline · 2 updates
  1. identified Jun 04, 2026, 12:04 PM UTC

    We're seeing an elevated failure rate for a variety of request types, due to server timeouts. Users who experience a failed request may find a second try will cause it to succeed. We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!

  2. resolved Jun 04, 2026, 12:29 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Read the full incident report →

Critical May 6, 2026

Issues loading Kickstarter

Detected by Pingoru
May 06, 2026, 10:55 PM UTC
Resolved
May 06, 2026, 11:46 PM UTC
Duration
50m
Timeline · 3 updates
  1. investigating May 06, 2026, 10:55 PM UTC

    We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!

  2. monitoring May 06, 2026, 11:22 PM UTC

    A fix has been implemented and we're standing by to make sure everything runs smoothly.

  3. resolved May 06, 2026, 11:46 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Read the full incident report →

Critical April 21, 2026

Users seeing errors on checkout

Detected by Pingoru
Apr 21, 2026, 07:15 PM UTC
Resolved
Apr 21, 2026, 08:30 PM UTC
Duration
1h 14m
Affected: Kickstarter.comPayments
Timeline · 4 updates
  1. investigating Apr 21, 2026, 07:15 PM UTC

    We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!

  2. investigating Apr 21, 2026, 07:39 PM UTC

    We've identified the cause of this issue and are working to release a fix as soon as possible. Thanks for your patience!

  3. monitoring Apr 21, 2026, 08:16 PM UTC

    This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.

  4. resolved Apr 21, 2026, 08:30 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Read the full incident report →

Major April 17, 2026

Some emails and notifications may be delayed

Detected by Pingoru
Apr 17, 2026, 10:20 AM UTC
Resolved
Apr 17, 2026, 01:52 PM UTC
Duration
3h 31m
Affected: Kickstarter.com
Timeline · 3 updates
  1. investigating Apr 17, 2026, 10:20 AM UTC

    We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!

  2. identified Apr 17, 2026, 11:13 AM UTC

    We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!

  3. resolved Apr 17, 2026, 01:52 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Read the full incident report →

Critical March 24, 2026

Degraded site performance

Detected by Pingoru
Mar 24, 2026, 03:09 PM UTC
Resolved
Mar 24, 2026, 03:53 PM UTC
Duration
43m
Affected: Kickstarter.comMobile
Timeline · 2 updates
  1. investigating Mar 24, 2026, 03:09 PM UTC

    We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!

  2. resolved Mar 24, 2026, 03:53 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Read the full incident report →

Critical March 17, 2026

Site slow and loading intermittently

Detected by Pingoru
Mar 17, 2026, 04:20 PM UTC
Resolved
Mar 17, 2026, 04:38 PM UTC
Duration
17m
Affected: Kickstarter.comMobile
Timeline · 2 updates
  1. identified Mar 17, 2026, 04:20 PM UTC

    We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!

  2. resolved Mar 17, 2026, 04:38 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Read the full incident report →

Major March 5, 2026

Some campaigns and pledges may not be loading

Detected by Pingoru
Mar 05, 2026, 03:48 PM UTC
Resolved
Mar 05, 2026, 07:25 PM UTC
Duration
3h 37m
Affected: Kickstarter.comPaymentsMobile
Timeline · 3 updates
  1. identified Mar 05, 2026, 03:48 PM UTC

    An outage with a downstream vendor is causing disruption to some campaign pages and pledging for these projects. We are monitoring the vendor's incident status.

  2. monitoring Mar 05, 2026, 05:49 PM UTC

    This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.

  3. resolved Mar 05, 2026, 07:25 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Read the full incident report →

Major February 20, 2026

New images from creators for story and updates aren't loading

Detected by Pingoru
Feb 20, 2026, 10:53 PM UTC
Resolved
Feb 20, 2026, 11:50 PM UTC
Duration
56m
Affected: Kickstarter.com
Timeline · 3 updates
  1. investigating Feb 20, 2026, 10:53 PM UTC

    We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!

  2. monitoring Feb 20, 2026, 10:56 PM UTC

    A fix has been implemented and we're standing by to make sure everything runs smoothly.

  3. resolved Feb 20, 2026, 11:50 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Read the full incident report →

Major February 20, 2026

Creators are unable to submit their project

Detected by Pingoru
Feb 20, 2026, 06:31 PM UTC
Resolved
Feb 20, 2026, 08:21 PM UTC
Duration
1h 49m
Affected: Kickstarter.com
Timeline · 4 updates
  1. investigating Feb 20, 2026, 06:31 PM UTC

    We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!

  2. identified Feb 20, 2026, 06:52 PM UTC

    We've identified the cause of this issue and are working to release a fix as soon as possible. Thanks for your patience!

  3. monitoring Feb 20, 2026, 07:51 PM UTC

    A fix has been implemented and we're standing by to make sure everything runs smoothly.

  4. resolved Feb 20, 2026, 08:21 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Read the full incident report →

Major February 4, 2026

Some campaign images not displaying

Detected by Pingoru
Feb 04, 2026, 03:20 PM UTC
Resolved
Feb 04, 2026, 03:43 PM UTC
Duration
22m
Affected: Kickstarter.comMobile
Timeline · 3 updates
  1. investigating Feb 04, 2026, 03:20 PM UTC

    We're investigating instances where some campaign images are not displaying properly. Thanks for your patience while we look into this!

  2. monitoring Feb 04, 2026, 03:31 PM UTC

    A fix has been implemented and we're standing by to make sure everything runs smoothly.

  3. resolved Feb 04, 2026, 03:43 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Read the full incident report →

Critical January 28, 2026

Kickstarter is down/slow to load

Detected by Pingoru
Jan 28, 2026, 12:14 AM UTC
Resolved
Jan 28, 2026, 12:52 AM UTC
Duration
38m
Timeline · 3 updates
  1. investigating Jan 28, 2026, 12:14 AM UTC

    We're currently experiencing issues loading Kickstarter.com! We are currently investigating.

  2. monitoring Jan 28, 2026, 12:40 AM UTC

    A fix has been implemented and we're standing by to make sure everything runs smoothly.

  3. resolved Jan 28, 2026, 12:52 AM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Read the full incident report →

Critical December 5, 2025

Kickstarter Outage

Detected by Pingoru
Dec 05, 2025, 09:10 AM UTC
Resolved
Dec 05, 2025, 09:17 AM UTC
Duration
7m
Affected: Kickstarter.comPaymentsMobile
Timeline · 2 updates
  1. investigating Dec 05, 2025, 09:10 AM UTC

    We are currently investigation the issue. We are sorry for any inconvenience.

  2. resolved Dec 05, 2025, 09:17 AM UTC

    The issue has been resolved and we will continue to monitor to make sure things look clear.

Read the full incident report →

Major November 24, 2025

Payouts Delayed

Detected by Pingoru
Nov 24, 2025, 04:29 PM UTC
Resolved
Nov 25, 2025, 01:38 AM UTC
Duration
9h 8m
Affected: Kickstarter.comPayments
Timeline · 3 updates
  1. monitoring Nov 24, 2025, 04:29 PM UTC

    We're currently experiencing an issue with project payouts. Some creators may notice their project payout was delayed. We have fixed the bug cause the delay and are working to ensure that payouts that ought to have been sent over the past 48 hours definitely get sent.

  2. monitoring Nov 24, 2025, 08:27 PM UTC

    We released a fix for issue causing a delay in background processing of important tasks such as payouts. Our systems are catching up now, and we are monitoring to make sure that everything gets processed in the right way.

  3. resolved Nov 25, 2025, 01:38 AM UTC

    The issue with delayed background processing jobs has been resolved.

Read the full incident report →

Minor October 20, 2025

Advanced Creator Dashboard Not Loading

Detected by Pingoru
Oct 20, 2025, 05:38 PM UTC
Resolved
Oct 20, 2025, 11:12 PM UTC
Duration
5h 34m
Affected: Kickstarter.com
Timeline · 3 updates
  1. identified Oct 20, 2025, 05:38 PM UTC

    We're currently experiencing an issue with our Advanced Creator Dashboard pages, which are not loading. We're on it!

  2. monitoring Oct 20, 2025, 10:11 PM UTC

    Our Advanced Creator Dashboard pages should now be loading correctly. We will continue to monitor this over the next hour. Thanks for your patience!

  3. resolved Oct 20, 2025, 11:12 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Read the full incident report →

Notice September 16, 2025

Creator Backer Report Modal Errors

Detected by Pingoru
Sep 16, 2025, 04:39 PM UTC
Resolved
Sep 16, 2025, 05:54 PM UTC
Duration
1h 14m
Timeline · 3 updates
  1. investigating Sep 16, 2025, 04:39 PM UTC

    We have identified an issue with creator backer reports. We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!

  2. monitoring Sep 16, 2025, 05:15 PM UTC

    A fix has been implemented and we're standing by to make sure everything runs smoothly.

  3. resolved Sep 16, 2025, 05:54 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Read the full incident report →

Major August 20, 2025

Notifications and updates may be delayed

Detected by Pingoru
Aug 20, 2025, 02:34 PM UTC
Resolved
Aug 20, 2025, 05:32 PM UTC
Duration
2h 58m
Affected: Kickstarter.comMobile
Timeline · 3 updates
  1. investigating Aug 20, 2025, 02:34 PM UTC

    Notifications and updates may be delayed

  2. monitoring Aug 20, 2025, 03:00 PM UTC

    This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.

  3. resolved Aug 20, 2025, 05:32 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Read the full incident report →

Major August 5, 2025

Investigating intermittent issues with areas of the site

Detected by Pingoru
Aug 05, 2025, 06:45 PM UTC
Resolved
Aug 05, 2025, 10:12 PM UTC
Duration
3h 26m
Affected: Kickstarter.com
Timeline · 3 updates
  1. investigating Aug 05, 2025, 06:45 PM UTC

    We're investigating elevated error rates and areas of slow site performance. Thanks for your patience while we look into this!

  2. monitoring Aug 05, 2025, 06:56 PM UTC

    A fix has been implemented and we're standing by to make sure everything runs smoothly.

  3. resolved Aug 05, 2025, 10:12 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Read the full incident report →

Critical July 24, 2025

Pledging currently unavailable.

Detected by Pingoru
Jul 24, 2025, 04:56 PM UTC
Resolved
Jul 24, 2025, 05:28 PM UTC
Duration
32m
Affected: Payments
Timeline · 3 updates
  1. investigating Jul 24, 2025, 04:56 PM UTC

    We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!

  2. monitoring Jul 24, 2025, 05:02 PM UTC

    This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.

  3. resolved Jul 24, 2025, 05:28 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Read the full incident report →