Kickstarter incident

Delay in project email sends

Minor Resolved View vendor source →

Kickstarter experienced a minor incident on November 14, 2024 affecting Kickstarter.com, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2024, 07:01 PM UTC
Resolved
Nov 14, 2024, 08:00 PM UTC
Duration
58m
Detected by Pingoru
Nov 14, 2024, 07:01 PM UTC

Affected components

Kickstarter.com

Update timeline

  1. investigating Nov 14, 2024, 07:01 PM UTC

    We are currently observing delays in the delivery emails from creators to backers about project updates. We are investigating the issue, and have a lead on a fix.

  2. investigating Nov 14, 2024, 07:01 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 14, 2024, 07:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 14, 2024, 08:00 PM UTC

    This incident has been resolved, and any emails delayed during the affected window have been delivered.