Kickstarter incident

Slow Site Performance

Critical Resolved View vendor source →

Kickstarter experienced a critical incident on March 5, 2025, lasting 3h 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2025, 06:14 PM UTC
Resolved
Mar 05, 2025, 10:05 PM UTC
Duration
3h 51m
Detected by Pingoru
Mar 05, 2025, 06:14 PM UTC

Update timeline

  1. identified Mar 05, 2025, 06:14 PM UTC

    We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!

  2. monitoring Mar 05, 2025, 06:15 PM UTC

    A fix has been implemented and we're standing by to make sure everything runs smoothly.

  3. resolved Mar 05, 2025, 10:05 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.