Kickstarter incident

Duplicated emails and issues uploading photos

Notice Resolved View vendor source →

Kickstarter experienced a notice incident on March 9, 2025 affecting Kickstarter.com, lasting 16h 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2025, 01:12 AM UTC
Resolved
Mar 09, 2025, 05:42 PM UTC
Duration
16h 30m
Detected by Pingoru
Mar 09, 2025, 01:12 AM UTC

Affected components

Kickstarter.com

Update timeline

  1. investigating Mar 09, 2025, 01:12 AM UTC

    We are investigating reports of backers receiving duplicated emails as well as creators having issues uploading photos. Thanks for your patience while we look into this!

  2. identified Mar 09, 2025, 02:08 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 09, 2025, 02:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 09, 2025, 05:42 PM UTC

    This incident has been resolved.