Kickstarter incident

Some creators having trouble launching projects.

Major Resolved View vendor source →

Kickstarter experienced a major incident on March 10, 2025 affecting Kickstarter.com, lasting 6h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2025, 03:23 PM UTC
Resolved
Mar 10, 2025, 09:28 PM UTC
Duration
6h 5m
Detected by Pingoru
Mar 10, 2025, 03:23 PM UTC

Affected components

Kickstarter.com

Update timeline

  1. investigating Mar 10, 2025, 03:23 PM UTC

    We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!

  2. identified Mar 10, 2025, 04:30 PM UTC

    We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!

  3. investigating Mar 10, 2025, 05:39 PM UTC

    We've discovered what's causing this issue and we're working on a fix. Thanks for your patience! The issue should be resolved for most creators but for some creators who attempted to verify their project information with Stripe between March 5 through March 10 may still be experiencing challenges. We are currently working on addressing these affected accounts.

  4. identified Mar 10, 2025, 05:41 PM UTC

    We've discovered what's causing this issue and we're working on a fix. Thanks for your patience! The issue should be resolved for most creators but for some creators who attempted to verify their project information with Stripe between March 5 through March 10 may still be experiencing challenges. We are currently working on addressing these affected accounts

  5. resolved Mar 10, 2025, 09:28 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.