List Upload Degredation
Affected: List Verification
Timeline · 1 update
- resolved Jan 19, 2026, 03:17 PM UTC
This incident has been resolved.
Kickbox Outage History
Kickbox is up right nowKickbox had 9 outages in the last 2 years totaling 180h 4m of downtime — averaging 0.4 incidents per month.
There were 9 Kickbox outages since August 21, 2024 totaling 180h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.
Web Application and Batch API Interruption
Affected: Verification APIWebsite
Timeline · 5 updates
- investigating Jan 16, 2026, 02:13 AM UTC
Currently investigating issue with web application and batch API.
- identified Jan 16, 2026, 02:21 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 16, 2026, 03:01 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 16, 2026, 03:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 16, 2026, 04:23 AM UTC
This incident has been resolved.
Service Degradation - List Downloads
Affected: List Verification
Timeline · 3 updates
- investigating Aug 21, 2025, 07:30 PM UTC
Currently investigating issue.
- investigating Aug 21, 2025, 08:26 PM UTC
We are still investigating an intermittent issue with list downloads.
- resolved Aug 21, 2025, 10:02 PM UTC
Incident resolved. Monitoring will take place for a time to ensure functionality.
Verification result inconsistencies following Yahoo/AOL update
Affected: Verification APIList Verification
Timeline · 3 updates
- identified Jun 02, 2025, 02:42 PM UTC
We are actively addressing an issue causing inconsistencies in the verification results for Yahoo and AOL emails. This problem has been traced to a breaking change in a recent update from Yahoo/AOL that affects our results. We have identified the issue and we are working towards a resolution.
- monitoring Jun 02, 2025, 09:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 03, 2025, 01:17 PM UTC
This incident has been resolved.
EU ONLY - System Outage
Affected: Verification APIList VerificationManagement InterfaceESP IntegrationsWebsiteDocumentation
Timeline · 3 updates
- investigating Feb 21, 2025, 12:24 PM UTC
Currently investigating an issue that is causing an outage on our EU instances.
- investigating Feb 21, 2025, 01:14 PM UTC
We are continuing to investigate this issue.
- resolved Feb 21, 2025, 01:14 PM UTC
This incident has been resolved.
Partial Outage for Account Sign-in and some API
Affected: Verification APIWebsite
Timeline · 3 updates
- investigating Nov 17, 2024, 10:54 AM UTC
Issue currently under investigation.
- monitoring Nov 17, 2024, 06:07 PM UTC
Fix implemented and results being monitored.
- resolved Nov 18, 2024, 05:41 PM UTC
Incident resolved.
API Service Degradation
Affected: Verification API
Timeline · 4 updates
- investigating Oct 24, 2024, 03:25 PM UTC
We are currently investigating and issue causing slower than normal API responses for a fraction of requests
- identified Oct 24, 2024, 03:26 PM UTC
Issue identified. Preparing deployment for fix.
- monitoring Oct 24, 2024, 03:51 PM UTC
A fix has been deployed. We are now monitoring services.
- resolved Oct 29, 2024, 05:18 PM UTC
This incident has been resolved.
Partial API Outage
Affected: Verification APIList VerificationManagement InterfaceESP Integrations
Timeline · 4 updates
- investigating Sep 14, 2024, 11:37 PM UTC
Partial outage. Investigating
- investigating Sep 14, 2024, 11:38 PM UTC
We are continuing to investigate this issue.
- investigating Sep 14, 2024, 11:38 PM UTC
We are continuing to investigate this issue.
- resolved Sep 15, 2024, 12:07 AM UTC
This incident has been resolved.