Kickbox incident

Web Application and Batch API Interruption

Critical Resolved View vendor source →

Kickbox experienced a critical incident on January 16, 2026 affecting Verification API and Website, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2026, 03:24 AM UTC
Resolved
Jan 16, 2026, 04:23 AM UTC
Duration
58m
Detected by Pingoru
Jan 16, 2026, 03:24 AM UTC

Affected components

Verification APIWebsite

Update timeline

  1. investigating Jan 16, 2026, 02:13 AM UTC

    Currently investigating issue with web application and batch API.

  2. identified Jan 16, 2026, 02:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jan 16, 2026, 03:01 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jan 16, 2026, 03:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 16, 2026, 04:23 AM UTC

    This incident has been resolved.