KeyStone Solutions incident

Duo Push Delivery Failures

Minor Resolved View vendor source →

KeyStone Solutions experienced a minor incident on May 13, 2024, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2024, 08:12 PM UTC
Resolved
May 13, 2024, 10:31 PM UTC
Duration
2h 19m
Detected by Pingoru
May 13, 2024, 08:12 PM UTC

Update timeline

  1. investigating May 13, 2024, 08:12 PM UTC

    From DUO SOC: Push Delivery Failures New incident: Investigating We are currently investigating an issue causing failures with Duo Push. We are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes. Time posted May 13, 15:49 EDT Full source link: https://status.duo.com/incidents/s1j49frg03z0.

  2. investigating May 13, 2024, 08:14 PM UTC

    From DUO SOC: Identified The issue has been identified and a fix is being implemented. Posted 1 minute ago. May 13, 2024 - 16:16 EDT.

  3. resolved May 13, 2024, 10:31 PM UTC

    Incident resolved The issue causing authentication failures on all affected deployments is fully resolved and all services are now fully functional. We will be posting a root-cause analysis (RCA) here once our engineering team has finished its thorough investigation of the issue. Time posted May 13, 17:42 EDT.