KeyStone Solutions experienced a major incident on March 1, 2025, lasting 1d 16h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 01, 2025, 09:33 PM UTC
We are receiving many reports of users unable to login or use email. This appears to be transient, and many users are reporting that they initially had issues, but are now able to use the platform normally. If you are still having issues please reach out to our offices or open a support ticket. We have opened a ticket with Microsoft directly and will update here as we know more it's so stupid.
- resolved Mar 03, 2025, 02:17 PM UTC
This has been resolved by Microsoft. If you are still experiencing any issues, please reach out to our Service Desk for support..