Keysight Eggplant incident

RCI Business Intelligence Dashboards and Insights REST API

Notice Resolved View vendor source →

Keysight Eggplant experienced a notice incident on March 27, 2023 affecting Business Intelligence Dashboards and Insights REST API, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2023, 03:50 PM UTC
Resolved
Mar 28, 2023, 04:02 PM UTC
Duration
1d
Detected by Pingoru
Mar 27, 2023, 03:50 PM UTC

Affected components

Business Intelligence DashboardsInsights REST API

Update timeline

  1. identified Mar 27, 2023, 03:50 PM UTC

    Site monitoring has picked up an intermittent issue in RCI's Business Intelligence Dashboards and Insights REST API. The RCI team has identified the cause and is working towards a fix. If you are seeing errors while using these services then please wait 2-5 minutes and try again.

  2. monitoring Mar 27, 2023, 04:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 28, 2023, 04:02 PM UTC

    This incident has been resolved.