Keysight Eggplant incident

Eggplant Cloud notifications not sending

Keysight Eggplant experienced a notice incident on May 11, 2023 affecting Hosted DAI (Europe), lasting 55m. The incident has been resolved; the full update timeline is below.

Started: May 11, 2023, 04:15 PM UTC
Resolved: May 11, 2023, 05:11 PM UTC
Duration: 55m
Detected by Pingoru: May 11, 2023, 04:15 PM UTC

Affected components

Hosted DAI (Europe)

Update timeline

investigating May 11, 2023, 04:15 PM UTC

We are investigating an issue where notifications do not appear to be sent from Eggplant Cloud hosted tenancies.
resolved May 11, 2023, 05:11 PM UTC

We have identified the issue that was preventing email notifications from being sent and implemented a fix.