Keysight Eggplant experienced a notice incident on June 1, 2023 affecting Testing, lasting 13h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Testing
Update timeline
- investigating Jun 01, 2023, 02:47 AM UTC
We have identified increased DNS Error rate on Monitoring Insights Carrier 5 (Zayo). Test agents have been failed over from Carrier 5 to Carrier 1 (Lumen). The incident occurred from 03:22 - 03:42 BST.
- identified Jun 01, 2023, 03:50 PM UTC
Carrier 5 is now stable and we will be failing back the Test Agents to Carrier 1 at 17:00 (BST).
- resolved Jun 01, 2023, 04:11 PM UTC
This incident has been resolved.