Keysight Eggplant experienced a minor incident on July 11, 2023 affecting Portal Hub and Testing and 1 more component, lasting 1d 10h. The incident has been resolved; the full update timeline is below.
Affected components
Portal HubTestingReportingAPI v1API v2 (for script update)Interactive DashboardEmail MonitoringMessage MonitorFTP MonitoringManagement Reports
Update timeline
- investigating Jul 11, 2023, 05:50 AM UTC
We are investigating an alert received from the MI cluster, currently unsure of impact (if any). Monitoring appears unaffected. WIll update in due course.
- monitoring Jul 11, 2023, 06:20 AM UTC
We have restarted one of the EKS nodes and this has resolved the alerts. We will continue to monitor.
- resolved Jul 12, 2023, 04:45 PM UTC
This incident has been resolved.