Keysight Eggplant experienced a minor incident on July 20, 2023 affecting Testing, lasting 1d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 20, 2023, 08:25 AM UTC
We are aware of above average number of test failures and are investigating this problem.
- investigating Jul 20, 2023, 08:25 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 20, 2023, 05:18 PM UTC
Our engineers have isolated the issue to v10 test agents. We have deployed fixes to the v10 test agents which we believe has addressed the issue with failed tests. We are continuing to monitor the situation and will provide further updates when we have them.
- identified Jul 21, 2023, 09:59 AM UTC
The fixes deployed yesterday have helped address the number of failing tests. We are observing some minor performance issues which may result in tests taking longer to complete than usual. We have started deploying an update to address these performance issues.
- monitoring Jul 21, 2023, 11:37 AM UTC
We have concluded the rollout of an update to improve the observed performance issues. We are continuing to monitor all testing activity.
- resolved Jul 21, 2023, 04:00 PM UTC
Having monitored the platform closely we have not observed any further test failures or performance issues and this incident is now closed. Please contact Customer Support if you require any further information.