Keysight Eggplant incident

Inbound SMS outage

Minor Resolved View vendor source →

Keysight Eggplant experienced a minor incident on March 7, 2024 affecting Inbound SMS, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2024, 12:53 PM UTC
Resolved
Mar 07, 2024, 01:36 PM UTC
Duration
42m
Detected by Pingoru
Mar 07, 2024, 12:53 PM UTC

Affected components

Inbound SMS

Update timeline

  1. investigating Mar 07, 2024, 12:53 PM UTC

    We are currently investigating an issue receiving inbound SMS which may be affecting a small number of Eggplant Monitoring customers. We will provide a further update when we have more information.

  2. resolved Mar 07, 2024, 01:36 PM UTC

    A fix has been deployed and inbound SMS has now recovered. This issue affected a very small number of customers. Please contact customer support if you have any further questions.