Keysight Eggplant incident

Eggplant Monitoring - Increased test faulures

Notice Resolved View vendor source →

Keysight Eggplant experienced a notice incident on September 10, 2024 affecting Testing, lasting 4h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 09:19 AM UTC
Resolved
Sep 10, 2024, 01:57 PM UTC
Duration
4h 37m
Detected by Pingoru
Sep 10, 2024, 09:19 AM UTC

Affected components

Testing

Update timeline

  1. investigating Sep 10, 2024, 09:19 AM UTC

    We are aware of an increased number of test failures and are investigating.

  2. monitoring Sep 10, 2024, 11:22 AM UTC

    We have identified a temporary resolution for the issue - a full fix will be implemented as soon as possible.

  3. resolved Sep 10, 2024, 01:57 PM UTC

    We’ve identified that some monitors have been intermittently failing following an agent release deployed yesterday. We've implemented a workaround and applied it to affected monitors to prevent further failures. Our development team is currently investigating the root cause and will provide a fix in due course.