API recovered
Timeline · 1 update
- resolved May 08, 2026, 03:16 AM UTC
API recovered
Keygen Outage History
Keygen is up right nowKeygen had 6 outages in the last 2 years totaling 3h 44m of downtime — averaging 0.2 incidents per month.
There were 6 Keygen outages since October 20, 2025 totaling 3h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.
Degraded API Availability
Affected: Current status by service (API)Current status by service (Dashboard)Current status by service (SSO)
Timeline · 2 updates
- investigating May 08, 2026, 03:10 AM UTC
We experiencing degraded performance at this time due to an ongoing AWS outage. Our team is investigating the issue and we will provide an update when one becomes available. Sorry for the inconvenience. For more information, see: https://health.aws.amazon.com/health/status
- resolved May 08, 2026, 04:44 AM UTC
Our services no longer appear to be affected by the ongoing AWS outage following traffic reroutes on their end. We are continuing to monitor the situation and will post updates here if anything changes.
Webhooks recovered
Timeline · 1 update
- resolved Feb 06, 2026, 03:54 PM UTC
Webhooks recovered
SSO recovered
Timeline · 1 update
- resolved Feb 02, 2026, 04:08 PM UTC
SSO recovered
Dashboard recovered
Timeline · 1 update
- resolved Nov 18, 2025, 02:37 PM UTC
Dashboard recovered
Service is unavailable
Affected: Current status by service (API)Current status by service (Dashboard)Current status by service (Webhooks)
Timeline · 2 updates
- investigating Oct 20, 2025, 04:10 PM UTC
We are currently experiencing an outage with an upstream infrastructure provider, Heroku. We are attempting to resolve the issue as quickly as possible. We will post updates here when we have them. Heroku's status is available here: https://status.salesforce.com/generalmessages/20000226
- resolved Oct 20, 2025, 06:20 PM UTC
This issue has been resolved.