Keycafe incident

Partial outage - Cellular network

Major Resolved View vendor source →

Keycafe experienced a major incident on July 3, 2025 affecting SmartBox, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2025, 10:01 AM UTC
Resolved
Jul 03, 2025, 12:46 PM UTC
Duration
2h 45m
Detected by Pingoru
Jul 03, 2025, 10:01 AM UTC

Affected components

SmartBox

Update timeline

  1. identified Jul 03, 2025, 10:01 AM UTC

    Some cellular devices are experiencing connectivity issues. Our service partner is working to stabilize connections. We will continue to monitor their progress.

  2. resolved Jul 03, 2025, 12:46 PM UTC

    This incident has been resolved.