Keycafe incident

Partial outage

Minor Resolved View vendor source →

Keycafe experienced a minor incident on May 31, 2021 affecting API and Website and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2021, 12:22 PM UTC
Resolved
May 31, 2021, 01:21 PM UTC
Duration
59m
Detected by Pingoru
May 31, 2021, 12:22 PM UTC

Affected components

APIWebsiteSmartBox

Update timeline

  1. investigating May 31, 2021, 12:22 PM UTC

    We’re experiencing a partial outage. Requests are slow and occasionally timing out.

  2. investigating May 31, 2021, 12:31 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 31, 2021, 12:35 PM UTC

    We are continuing to investigate this issue.

  4. monitoring May 31, 2021, 12:51 PM UTC

    The issue has been identified. All components have stabilized.

  5. resolved May 31, 2021, 01:21 PM UTC

    This incident has been resolved.