Keycafe incident

Third party outage causing connectivity issues.

Notice Resolved View vendor source →

Keycafe experienced a notice incident on June 14, 2021 affecting SmartBox, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2021, 11:57 AM UTC
Resolved
Jun 14, 2021, 12:31 PM UTC
Duration
34m
Detected by Pingoru
Jun 14, 2021, 11:57 AM UTC

Affected components

SmartBox

Update timeline

  1. investigating Jun 14, 2021, 11:57 AM UTC

    We are currently awaiting updates while our service provider continues to investigating a connectivity-related outage. We will provide an update as soon as one is available.

  2. monitoring Jun 14, 2021, 11:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 14, 2021, 12:01 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jun 14, 2021, 12:06 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 14, 2021, 12:31 PM UTC

    This incident has been resolved.