Keycafe incident

System outage

Minor Resolved View vendor source →

Keycafe experienced a minor incident on September 7, 2022 affecting SmartBox, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2022, 01:15 PM UTC
Resolved
Sep 07, 2022, 02:56 PM UTC
Duration
1h 41m
Detected by Pingoru
Sep 07, 2022, 01:15 PM UTC

Affected components

SmartBox

Update timeline

  1. monitoring Sep 07, 2022, 01:15 PM UTC

    We are monitoring an incident reported by one of our service providers affecting Smartboxes. This started at 05:17 PDT.

  2. monitoring Sep 07, 2022, 01:53 PM UTC

    We are seeing Smartboxes recovering in NA, however, there are still reports of incidents in the EU.

  3. resolved Sep 07, 2022, 02:56 PM UTC

    This incident has been resolved.