Kevel experienced a major incident on April 28, 2023 affecting Ad Serving, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Ad Serving
Update timeline
- investigating Apr 28, 2023, 07:12 PM UTC
We are currently investigating delivery issues for a small portion of our customers beginning at around 14:30 ET / 18:30 UTC
- investigating Apr 28, 2023, 07:14 PM UTC
Traffic from the affected servers has been rerouted and ad serving should be live again for affected customers. We are investigating the cause of the underlying issue.
- investigating Apr 28, 2023, 07:21 PM UTC
We are continuing to investigate this issue.
- resolved Apr 28, 2023, 07:22 PM UTC
The problem has been identified and a fix has been implemented. Ad serving should be fully operational for all customers.