Kevel incident

Ad Balancing Delay Detected for some Customers

Major Resolved View vendor source →

Kevel experienced a major incident on May 31, 2023 affecting Publishing Queue, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2023, 02:13 AM UTC
Resolved
May 31, 2023, 03:09 AM UTC
Duration
55m
Detected by Pingoru
May 31, 2023, 02:13 AM UTC

Affected components

Publishing Queue

Update timeline

  1. investigating May 31, 2023, 02:13 AM UTC

    Some customers are experiencing greater-than-normal publication delays. The source of the delay has been identified, and the system is working to restore publication to normal levels.

  2. investigating May 31, 2023, 02:32 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 31, 2023, 03:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 31, 2023, 03:09 AM UTC

    This incident has been resolved.