Kevel incident
AWS Lambda Outage Impacting Kevel Management UI/API + Reporting
Kevel experienced a major incident on June 13, 2023 affecting Ad Serving and Management UI and 1 more component, lasting 5h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2023, 07:47 PM UTC
Amazon reported an outage at 18:51 GMT affecting their Lambda service. Amazon has identified the root cause and is working on a fix. The following Kevel services will be affected: Reporting: Reports can be run at this time; however, reporting data may be delayed. Custom targeting: Flights that contain custom targeting can now be saved. Ad serving: While ad delivery isn't affected, ad balancing will be AWS updates can be accessed here:https://health.aws.amazon.com/health/status
- investigating Jun 13, 2023, 08:19 PM UTC
We are continuing to investigate this issue.
- investigating Jun 13, 2023, 08:53 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 13, 2023, 10:19 PM UTC
Amazon reported the outage as resolved; they are recovering and processing data. The Kevel Management UI, Management API, and Ad Serving are operational. Reporting remains in a degraded status while backlogged data is processed.
- resolved Jun 14, 2023, 12:42 PM UTC
This incident has been resolved.