Kevel experienced a major incident on August 9, 2023 affecting Reporting, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Reporting
Update timeline
- identified Aug 09, 2023, 07:44 PM UTC
We identified an issue preventing the generation of reports for API and UI users. The source of the issue has been identified, and the system is working to resync data.
- monitoring Aug 09, 2023, 08:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 09, 2023, 08:41 PM UTC
This incident has been resolved.