Kevel incident

Reporting API & UI -- Generating reports taking longer than normal

Minor Resolved View vendor source →

Kevel experienced a minor incident on September 25, 2023 affecting Reporting, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2023, 05:41 PM UTC
Resolved
Sep 25, 2023, 10:52 PM UTC
Duration
5h 10m
Detected by Pingoru
Sep 25, 2023, 05:41 PM UTC

Affected components

Reporting

Update timeline

  1. investigating Sep 25, 2023, 05:41 PM UTC

    Generating reports via the UI and API are both slower than normal. We are investigating the cause of this.

  2. investigating Sep 25, 2023, 06:18 PM UTC

    We are continuing to investigate the delays in our reporting system

  3. investigating Sep 25, 2023, 06:59 PM UTC

    We are continuing to investigate the delays in our reporting system.

  4. investigating Sep 25, 2023, 08:04 PM UTC

    We are continuing to investigate the delays in our reporting system

  5. investigating Sep 25, 2023, 08:54 PM UTC

    We are continuing to investigate the delays in our reporting system

  6. monitoring Sep 25, 2023, 09:51 PM UTC

    Reporting services are fully operational now and we are monitoring the current status to ensure it is fully resolved

  7. resolved Sep 25, 2023, 10:52 PM UTC

    This incident has been resolved.