Kevel incident

Increased Decision API latency in us-east-1

Minor Resolved View vendor source →

Kevel experienced a minor incident on November 2, 2023 affecting Ad Serving, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2023, 12:39 PM UTC
Resolved
Nov 02, 2023, 01:37 PM UTC
Duration
58m
Detected by Pingoru
Nov 02, 2023, 12:39 PM UTC

Affected components

Ad Serving

Update timeline

  1. monitoring Nov 02, 2023, 12:39 PM UTC

    We have identified an increase in latency from the Decision API in us-east-1 starting at 12:20 (UTC). The issue has now been resolved and we are actively monitoring the recovery.

  2. resolved Nov 02, 2023, 01:37 PM UTC

    This incident has been resolved.