Kevel incident

User DB degraded performance in us-east-1

Minor Resolved View vendor source →

Kevel experienced a minor incident on December 2, 2024 affecting Ad Serving, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2024, 10:57 AM UTC
Resolved
Dec 02, 2024, 12:23 PM UTC
Duration
1h 26m
Detected by Pingoru
Dec 02, 2024, 10:57 AM UTC

Affected components

Ad Serving

Update timeline

  1. investigating Dec 02, 2024, 10:57 AM UTC

    We are currently investigating an issue we have identified in our US East region which is causing high response times for UserDB endpoints.

  2. monitoring Dec 02, 2024, 11:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 02, 2024, 12:23 PM UTC

    This incident has been resolved.