Kevel experienced a minor incident on September 19, 2024 affecting Ad Serving, lasting 9h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Ad Serving
Update timeline
- monitoring Sep 19, 2024, 09:08 AM UTC
We have identified an issue with our Decision Request engine in the eu-west-1 region which started at 8:25 UTC. This issue will be impacting responses from the API in that region. We have resolved the issue and are actively monitoring the results.
- monitoring Sep 19, 2024, 01:01 PM UTC
We are continuing to monitor for any further issues.
- monitoring Sep 19, 2024, 04:35 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 19, 2024, 06:53 PM UTC
This incident has been resolved.