Kevel incident

Incorrect branding in some UI pages

Minor Resolved View vendor source →

Kevel experienced a minor incident on September 27, 2024 affecting Self Serve, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2024, 06:27 PM UTC
Resolved
Sep 27, 2024, 07:44 PM UTC
Duration
1h 16m
Detected by Pingoru
Sep 27, 2024, 06:27 PM UTC

Affected components

Self Serve

Update timeline

  1. investigating Sep 27, 2024, 06:27 PM UTC

    Unauthenticated self-serve users may see incorrect branding on [yoursubdomain].campaign-dashboard.com. We are currently investigating this issue.

  2. identified Sep 27, 2024, 06:40 PM UTC

    The issue has been identified and a fix is being tested.

  3. monitoring Sep 27, 2024, 07:27 PM UTC

    We have implemented a fix and are monitoring the application

  4. monitoring Sep 27, 2024, 07:27 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 27, 2024, 07:44 PM UTC

    This incident has been resolved.