Kevel experienced a major incident on April 25, 2025 affecting Ad Serving, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Ad Serving
Update timeline
- investigating Apr 25, 2025, 07:09 PM UTC
We identified an issue with our ad publication & balancing systems starting 2025-04-25 18:29 UTC. This is being investigated with high priority. This impacts us-east only.
- identified Apr 25, 2025, 07:31 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 25, 2025, 07:42 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 25, 2025, 08:03 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 25, 2025, 08:23 PM UTC
This incident has been resolved.