Ketch incident

Elevated DSR API Errors

Minor Resolved View vendor source →

Ketch experienced a minor incident on August 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2025, 01:10 PM UTC
Resolved
Aug 20, 2025, 01:10 PM UTC
Duration
—
Detected by Pingoru
Aug 20, 2025, 01:10 PM UTC

Update timeline

  1. resolved Aug 20, 2025, 06:35 PM UTC

    At 6:10 AM Pacific Time, an increased incidence of API errors was observed concerning DSR requests. The engineering teams were promptly engaged, and service was successfully restored at 10:08 AM Pacific Time.