Ketch incident

Elevated API Errors

Minor Resolved View vendor source →

Ketch experienced a minor incident on May 13, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 13, 2025, 01:58 AM UTC
Resolved
May 13, 2025, 01:58 AM UTC
Duration
—
Detected by Pingoru
May 13, 2025, 01:58 AM UTC

Update timeline

  1. resolved May 20, 2025, 08:14 PM UTC

    Between 18:58 and 19:34 PDT on May 12, a small subset of customers experienced elevated API error rates in our US-West region. During this time, affected customers saw intermittent 503 errors and increased latency on API requests. All other regions remained fully operational throughout the incident.