Ketch incident

Elevated Permit API Errors

Minor Resolved View vendor source →

Ketch experienced a minor incident on August 17, 2023 affecting API (US), lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2023, 09:14 PM UTC
Resolved
Aug 17, 2023, 09:50 PM UTC
Duration
35m
Detected by Pingoru
Aug 17, 2023, 09:14 PM UTC

Affected components

API (US)

Update timeline

  1. identified Aug 17, 2023, 09:14 PM UTC

    We're experiencing an elevated level of Permit API errors and are currently looking into the issue.

  2. identified Aug 17, 2023, 09:19 PM UTC

    The cause of the issue has been identified, and a solution is being implemented

  3. resolved Aug 17, 2023, 09:50 PM UTC

    The incident has been resolved.