Ketch incident

Elevated API Errors

Minor Resolved View vendor source →

Ketch experienced a minor incident on April 17, 2025 affecting API (US), lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 12:48 AM UTC
Resolved
Apr 17, 2025, 03:45 AM UTC
Duration
2h 57m
Detected by Pingoru
Apr 17, 2025, 12:48 AM UTC

Affected components

API (US)

Update timeline

  1. investigating Apr 17, 2025, 12:48 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. identified Apr 17, 2025, 01:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 17, 2025, 03:45 AM UTC

    This incident has been resolved.