Ketch incident

Elevated API Errors

Minor Resolved View vendor source →

Ketch experienced a minor incident on April 23, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2025, 12:28 AM UTC
Resolved
Apr 23, 2025, 12:28 AM UTC
Duration
—
Detected by Pingoru
Apr 23, 2025, 12:28 AM UTC

Update timeline

  1. resolved Apr 23, 2025, 03:20 PM UTC

    Between 17:28 and 19:00 PDT on Tuesday, April 22, a small subset of customers experienced elevated API error rates in our US-West region. During this time, affected customers saw intermittent 503 errors and increased latency on API requests. All other regions remained fully operational throughout the incident.