Keka incident

Report Builder Issue in all...

Minor Resolved View vendor source →

Keka experienced a minor incident on February 3, 2026 affecting Keka Central US Region (ATS), lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 10:15 AM UTC
Resolved
Feb 03, 2026, 10:15 AM UTC
Duration
Detected by Pingoru
Feb 03, 2026, 10:15 AM UTC

Affected components

Keka Central US Region (ATS)

Update timeline

  1. resolved Feb 03, 2026, 10:15 AM UTC

    Current Status: The issue has been identified. The Hire team recently updated the API URL for Global Admin and Hire Admin, which inadvertently caused the Report Builder functionality to fail across all regions. The frontend logic missed handling this change, leading to the disruption. Impact: Users across all regions were unable to generate reports in all regions, affecting critical reporting workflows and operational decision-making. All backend systems are working and operational.