Affected components
Keka Central US Region (ATS)
Update timeline
- resolved Feb 03, 2026, 10:15 AM UTC
Current Status: The issue has been identified. The Hire team recently updated the API URL for Global Admin and Hire Admin, which inadvertently caused the Report Builder functionality to fail across all regions. The frontend logic missed handling this change, leading to the disruption. Impact: Users across all regions were unable to generate reports in all regions, affecting critical reporting workflows and operational decision-making. All backend systems are working and operational.
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