Keen Outage History

Keen had 3 outages in the last 2 years totaling 13h 55m of downtime — averaging 0.1 incidents per month.

There were 3 Keen outages since June 28, 2024 totaling 13h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.keen.io

Minor September 25, 2025

Incident detected with the S3 stream uploader

Detected by Pingoru: Sep 25, 2025, 03:54 PM UTC
Resolved: Sep 25, 2025, 03:54 PM UTC
Duration: —

Timeline · 1 update

resolved Sep 25, 2025, 03:54 PM UTC

Sep 25, 08:54 PDT Resolved - This incident has been resolved. Sep 24, 12:30 PDT Identified - We have identified an issue with S3 stream upload and are working to resolve.

Read the full incident report →

Minor September 23, 2025

Incident detected with the Stream Service

Detected by Pingoru: Sep 23, 2025, 07:48 PM UTC
Resolved: Sep 23, 2025, 07:48 PM UTC
Duration: —

Timeline · 1 update

resolved Sep 23, 2025, 07:48 PM UTC

Sep 23, 12:48 PDT Resolved - This incident has been resolved. Sep 23, 12:43 PDT Update - We are continuing to work on a fix for this issue. Sep 23, 12:36 PDT Update - We are continuing to work on a fix for this issue. Sep 23, 11:35 PDT Update - There is increased query failure + delay in event processing Sep 23, 11:34 PDT Identified - The issue has been identified and a fix is being implemented.

Read the full incident report →

Minor June 28, 2024

Degraded performance of Compute API

Detected by Pingoru: Jun 28, 2024, 05:55 PM UTC
Resolved: Jun 29, 2024, 07:51 AM UTC
Duration: 13h 55m

Affected: Compute API

Timeline · 2 updates

investigating Jun 28, 2024, 05:55 PM UTC

We are observing degraded performance of Compute API due to increased volume of queries. We are investigating the issue.
resolved Jun 29, 2024, 07:51 AM UTC

This incident has been resolved.

Read the full incident report →