Keen experienced a minor incident on September 23, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 23, 2025, 07:48 PM UTC
Sep 23, 12:48 PDT Resolved - This incident has been resolved. Sep 23, 12:43 PDT Update - We are continuing to work on a fix for this issue. Sep 23, 12:36 PDT Update - We are continuing to work on a fix for this issue. Sep 23, 11:35 PDT Update - There is increased query failure + delay in event processing Sep 23, 11:34 PDT Identified - The issue has been identified and a fix is being implemented.