Katalon incident

TestCloud Service Downtime

Major Resolved View vendor source →

Katalon experienced a major incident on June 6, 2025 affecting TestCloud Main Service and TestCloud Provisioning Service, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2025, 01:48 AM UTC
Resolved
Jun 06, 2025, 04:55 AM UTC
Duration
3h 6m
Detected by Pingoru
Jun 06, 2025, 01:48 AM UTC

Affected components

TestCloud Main ServiceTestCloud Provisioning Service

Update timeline

  1. investigating Jun 06, 2025, 01:48 AM UTC

    We're currently experiencing a TestCloud service downtime, which may prevent users from scheduling or running tests in the cloud environment. Our team is actively investigating and working to resolve the issue. We apologize for the inconvenience and appreciate your patience.

  2. identified Jun 06, 2025, 02:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 06, 2025, 03:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 06, 2025, 03:47 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 06, 2025, 04:55 AM UTC

    This incident has been resolved.