Kami incident

Microsoft Teams: Unable to interact with onpage button.

Major Resolved View vendor source →

Kami experienced a major incident on May 19, 2025 affecting Kami Microsoft Integration, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
May 19, 2025, 05:14 AM UTC
Resolved
May 21, 2025, 01:21 AM UTC
Duration
1d 20h
Detected by Pingoru
May 19, 2025, 05:14 AM UTC

Affected components

Kami Microsoft Integration

Update timeline

  1. identified May 19, 2025, 05:14 AM UTC

    We've identified an issue with our Microsoft Teams Integration. The "Kami Button" under "Apps" in the Microsoft Teams Integration does not function when clicked by a teacher viewing the student Submissions. This is affecting both the Teams App, and Teams with Browsers We have escalated the issue to Microsoft and are working with them on a fix, which we hope to have out this week. You are still able to view the student work and access Class-View via clicking the "Take Action in Student View" button, and then clicking the Kami Button there. We completely understand the frustration that this has caused, and are working to get things up and running again as soon as possible. If you do have any questions or concerns about this, please reach out to [email protected], and we'll be happy to help. Thank you for your patience and understanding, and best wishes. The Kami Customer Success Team.

  2. identified May 19, 2025, 06:13 AM UTC

    We've identified an issue with our Microsoft Teams Integration. The "Kami Button" under "Apps" in the Microsoft Teams Assignment page does not function. This is affecting both the Teams App, and Teams with Browsers. You are still able to view the student work and access Class-View via clicking the "Take Action in Student View" button, and then clicking the Kami Button there.

  3. resolved May 21, 2025, 01:21 AM UTC

    We are resolving the incident as we have confirmation a fix is on the way, and will update affected users once that has been released