Is Kami down?

We are currently aware of an error that customers are receiving about their LTI Consumer Key. Our team is investigating. In the mean time, please try uninstalling and reinstalling, or updating to the latest version, of the Kami Extension. If you have questions or concerns, please email us directly at [email protected]

Our team has identified and resolved the issue affecting some users opening Kami assignments in Canvas SpeedGrader. Users should now be able to access and grade submissions as expected. If you continue to experience any issues, please contact us at [email protected] with details about your course, assignment, and browser so our team can assist further. Thank you for your patience while we worked to resolve this issue.

We have identified that some Kami users are experiencing degraded performance when accessing Canvas, particularly when assigning or submitting assignments. Note: Kami’s core functionality remains operational and unaffected. The issues are localized to the integration points with the Canvas platform. If you experience persistent errors within the Canvas interface, please contact your institutional Canvas support team. Following recent security incidents reported by Canvas, and in line with their current recommendations, Kami advises all Canvas customers to follow these security best practices. Ensure Multi-Factor Authentication is enabled on all privileged and administrative accounts, review administrative permissions and user access levels, proactively rotate API tokens or developer keys where applicable, and limit external domain sharing for Google Drive and Microsoft OneDrive to prevent unauthorized data exposure. For the latest technical details and real-time updates on Canvas service health, please visit the official status page: https://status.instructure.com/

We have identified that some Kami users are experiencing degraded performance when accessing Canvas, particularly when assigning or submitting assignments. Kami’s core functionality remains operational and unaffected. The issues are localized to the integration points with the Canvas platform. If you experience persistent errors within the Canvas interface, please contact your institutional Canvas support team. Following a recent security incident reported by Canvas, and in line with their current recommendations, Kami advises all Canvas customers to follow these security best practices. Ensure Multi-Factor Authentication is enabled on all privileged and administrative accounts, review administrative permissions and user access levels, proactively rotate API tokens or developer keys where applicable, and limit external domain sharing for Google Drive and Microsoft OneDrive to prevent unauthorized data exposure. For the latest updates on Canvas service health, please visit the official status page: https://status.instructure.com/

The canvas issue has been resolved.

This incident has been resolved.