Kami experienced a minor incident on January 20, 2026 affecting Kami Frontend, lasting 3h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 20, 2026, 11:07 PM UTC
Kami is currently experiencing a service degradation affecting our AI-powered features, including Understanding Tools, Question Generation, and AI-assisted Feedback. Our engineering team is actively investigating the issue and working toward a resolution. We apologize for the inconvenience and will provide further updates as more information becomes available. If you have urgent questions, please reach out to us at [email protected].
- resolved Jan 21, 2026, 02:58 AM UTC
Our engineering team has rectified the issue affecting our AI features. The Understanding tools, Question generation, and AI-assisted feedback are now running normally. If you are still experiencing any issues with these tools, please refresh your page or contact us at [email protected]. Thank you for your patience!